Welcome to Castellan Networks Limited. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing or using our Site, placing an order, or creating an account, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our Site.
About Us
Castellan Networks Limited is a company registered in Hong Kong, engaged in the e-commerce sale of electronics products, including gaming mice, keyboards, and related computer accessories.
Registered Address: 1804, 18/F, Office Plus, 93-103 Wing Lok Street, Sheung Wan, Hong Kong Phone: +61 468 108 055 Email: support@castlnet.com
Use of the Website
You agree to use our Site only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use of the Site by, any third party. You must not attempt to gain unauthorized access to any part of the Site, our servers, or any systems connected to the Site.
Products and Pricing
We make every effort to display accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content are error-free. Prices for products are subject to change without notice. In the event a product is listed at an incorrect price due to a typographical or technical error, we reserve the right to cancel any orders placed for that product.
Orders and Payment
By placing an order through our Site, you confirm that all details provided are accurate and complete. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or product unavailability. Payments must be made in full at the time of order through the payment methods available on our Site. All transactions are processed securely through our third-party payment gateway providers.
Shipping and Delivery
Delivery times provided on our Site are estimates and are not guaranteed. Castellan Networks is not responsible for delays caused by shipping carriers, customs processing, or circumstances beyond our reasonable control. Risk of loss and title for products purchased pass to you upon our delivery to the shipping carrier.
Returns and Refunds
All returns, exchanges, and refunds are governed by our Refund Policy, which forms part of these Terms.
Intellectual Property
All content on this Site, including text, graphics, logos, images, and software, is the property of Castellan Networks Limited or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this Site without our prior written consent.
User Accounts
If you create an account on our Site, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
Limitation of Liability
To the fullest extent permitted by law, Castellan Networks Limited shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Site or products purchased through it. Our total liability for any claim arising from your purchase shall not exceed the amount paid for the relevant product.
Third-Party Links
Our Site may contain links to third-party websites. We do not control and are not responsible for the content, privacy practices, or terms of any third-party websites.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.
Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Castellan Networks Limited
1804, 18/F, Office Plus, 93-103 Wing Lok Street, Sheung Wan, Hong Kong
Phone: +61 468 108 055
Email: support@castlnet.com